I just wanted to say a huge thanks and how impressed we were with everyone involved in helping us move. From quote, to planning, to packing and to the actual move itself, everyone at Bournes has been brilliant and we couldn’t be happier that we chose you. Dave, Steve, Mick, Sam and the ¬¬rest of the guys on the day did an absolutely amazing job and really took every single bit of stress away from my wife and I! Please pass on our appreciation once again to all involved. I would 100% recommend you to anyone.
A superb service which gave us confidence from the outset. Arunee was a delight to work with over the phone and made the whole experience - daunting as newcomers - a delight. It would be worth moving again just to have her working with is again!!
We have found all personnel that we dealt with at Bournes to be efficient, polite and knowledgeable. I'd also like to add that the teams that actually do the physical moving, loading, packing are exceptional, in their abilities and also their understanding, that it may be every day for them but for their clients it's anything but every day!
Very nice, competent staff, a pleasure to have in the house and made the seemingly impossible jig saw of moving large pieces of furniture into and around the house. We have moved house 25 times and IF we ever move again we will call Bournes first, to be sure.
The team was exceptionally professional and friendly. They talked me through everything, packaged up difficult items and made me feel like nothing was too much trouble. I would definitely recommend them.
From the sales process (Robert) to the move coordination (Jake) to the fantastic move team (Dave, Gary, Sam , Paul and 'Super Mario'), everyone helped to make my house move go as smooth as possible. It's daunting to have to move house in general,but it's even harder to move by yourself without any friends or family that live nearby to help. Thankfully I had the most wonderful move team who made me feel like I did have friends and family to help. They were so amiable and fun, and they made this particular life challenge even somewhat enjoyable! It was a real pleasure and I wholeheartedly send my gratitude to the whole team.
My family had to leave a country within a couple of weeks. Bournes and their local partner in Dubai made the whole process stress free. Both companies were extremely efficient, personable and helpful from beginning to end, from initial consultation and inventory to packing and delivery.
Both end removalists/ delivery guys were fabulous friendly and really polite and positive. Service was swift and I was always informed by the offices in the UK and Australia as well.
The guys who carried out the move were to be fair exceptional. They say house moving is one of the most stressful things you can do! We can honestly say the day was pretty much stress free. From the moment they arrived til the time they left it was a pleasure to deal with them. Thank you.
Excellent sales service and support especially from Robert our Move Consultant. He was always available to answer questions and queries and provide support during a very stressful process.