Most professional removal companies can move your belongings from A to B without breaking everything but anyone who has moved to a new house before knows that it’s about more than just the heavy lifting. We understand that by the time you get to arranging removals services you’ve already had to deal with estate agents, landlords, buyers, sellers, mortgage companies, solicitors and more, and that none of that has been easy. That’s why our team aims to take the headache out of moving house by providing a great customer experience from the moment you pick up the phone to the moment your removals crew wave goodbye.
Family run since 1875 with a reputation built on personal service, quality and outstanding customer feedback.
A range of flexible services to provide what’s most important to you, whether that’s low cost, extra help with packing or a schedule that works best for your family.
Independently pre-vetted by Which? Trusted Traders and the British Association of Removers (BAR).
Security vetted, uniformed, experienced and professionally trained crews plus a dedicated Move Manager to guide you through your move.
Fixed quote with no hidden surprises with a choice of in home, phone, video or online survey plus an advance payment guarantee.
"My last move 5 years with [another moving company] was a terrible experience, so I certainly was not looking forward to this move! However, I needn’t have been concerned at all. The team leader Pete was fantastic! He was not only efficient but also was courteous and nothing was too much trouble for him! His crew were also very polite and each of them introduced themselves to me upon arrival.
They worked wonderfully as a team under Pete's expert management and the loading up happened smoothly like a well-oiled machine! After waiting all afternoon at my new address only to be told that completion would not be happening, they did not complain and were really helpful. The unloading a couple of days later was in dreadful weather conditions but they were wonderful and respected my property. They all need to be congratulated! Rosie in the office was wonderfully helpful when completion dates kept changing and Alice was also very good. I would not hesitate in recommending Bournes."
Customer feedback for Removals services to Hawkhurst, Kent
"Thank you very much for making a difficult stressful day almost pleasurable! Rosie P was always calm and coped with our many changes and uncertainties of dates and loads. The telephone was answered promptly and staff very pleasant. What can we say about the superb Darren and his partner Andy? Make sure you hang on to these guys, they worked quickly and efficiently, no problem was insurmountable and their people skills were excellent. All this, and due to kettle issues, they never got a single cup of tea. They probably won't thank me, but they would be able to manage the most difficult of your jobs and customers. I had thought the quote was expensive, I ended up thinking it was worth every penny."
Customer feedback for Removals services from Cranbrook, Kent to London
"Bournes are simply the best. We've moved many times before and were most impressed with the polite, calm and efficient Team at Bournes. Selling a house is stressful enough, and we felt we were in reliable and safe hands on our moving day. We were particularly impressed that they had checked the weather forecast and predicted that the rain would stop within an hour and did the loft emptying into a bedroom and dismantling furniture until the rain had passed. Thanks to Rosie, Darren, Mick and Taylor."
Customer feedback for Removals services in Maidstone, Kent
"We have not used Bournes before but we were really pleased with your service. Craig and George and their different helpers were absolutely fantastic. They worked so hard and were focused on getting the job done. Craig kept us informed about information we needed to know and always involved us in decision making. He was an excellent foreman. We were doing a major downsize so the process had been very stressful, but the actual move from the arrival of Craig and George on Wednesday morning to the completion on Thursday afternoon was stress free for us. Thank you."
Customer feedback for Removals service to Tunbridge Wells
Your cost for removals and storage will vary depending on your individual move circumstances including:
The best way to get a fixed quote for your move is to get in touch with us so we can understand more about your personal requirements.
Yes! Packing services may actually not be as expensive as you think and can be hugely valuable in saving you time and stress when you move house.
Our removals crews’ complete specialist packing training and are experienced inwrapping and packing your items to protect them for the specific risks of moving house. We can pack everything for you or just some of your belongings(like your fragile items) if you prefer to do some of your packing yourselves.If we’re providing a packing service we’ll bring all the boxes along on the day and you can just leave everything where it is, if you’re doing any of your own packing we can include advance delivery of boxes for you in our quote.
For all UK moves we will bring along wardrobe cartons on moving day to pack any hanging clothes and stop them getting creased, so you can just leave those in the wardrobe until we arrive.
Find out more about our packing options for your removal.
When we’ve discussed your individual requirements we will suggest our recommended move plan to provide the most cost effective method of helping you move that covers all your moving goals. Typically, this includes:
Organisations like the BAR (British Association of Removers) pre-vet moving companies for you, and only let those who meet their standards become a member and display the badge. This helps you determine whether a mover is professional and reputable and reduces the risk of choosing a ‘rogue trader’, putting your money and your worldly possessions at risk. After all, these days with a little money and an internet marketing expert it’s not difficult to have a smart looking website that is very convincing! If you want to be sure you’ve chosen a reputable Removal Company, look for the badge.Find out more about removal company accreditations here.
That’s fine, it’s often a really good idea to have your chosen removal company selected and all the details agreed in advance so that all you need to do when you get a move date is confirm it. This saves you a lot of time and makes sure that your preferred mover is available(particularly in peak periods like summer and school holidays).
At Bournes we can even book your provisional move date in for you early and if you take our Cancelation/Postponement waiver option you can re-arrange this up to 24 hours before hand with no additional charge.
We’ve got a range. We use our small 3.5 ton packing vans for pre-packing or for houses with tight access. We also have our standard 7.5 ton lorries which we find suits most average 3-bedroom house moves and have larger vehicles right up to 18 ton lorries which can also tow a trailer to double the capacity for efficient transport for even the largest moves.
Our varied fleet means we can handle any size move and any access challenges you may be concerned about.
Our vehicles are also custom designed for Removals and Storage and carry equipment like electronic tail lifts and ramps for efficient loading, timber tie rails to secure large furniture items for transport and air ride suspension to reduce movement and protect our precious load. When it comes to moves requiring storage our side loading doors allow us to load straight into a wooden container at your home meaning we don’t have to handle your items again when they are returned to our warehouse, reducing the risk of damage and our costs.
Choose the services that suit your individual move or ask us to recommend the ones we think will help you. If you need help with something you don’t see below, just ask, we’ll be happy to add in any extras you need if we can.
Our experienced crews carefully protect, load, transport and unload your precious belongings as if they were their own. We can even do the packing for you if you want us to.
Secure, flexible short and long term storage for whatever reason you need it whether that’s as part of your removal or on its own. Collection, delivery and self-store available.
Find out more about our Storage Services.
Packing can be one of the biggest headaches of moving house and can take a lot longer than you think. Why not let our expertly trained packers do this for you?
Our packers are specially trained to protect your items from the risks of moving house and will take care to make sure everything arrives safely. We can do all your packing for you or just key pieces like your fragile items if you’d prefer – whatever it is you’d like us to help with. Packing services may cost less than you think.
Find out more about our Packing Options for your removal.
Find out more about our International Removal Services.
Comprehensive Removals and Storage insurance, Late Key and Cancelation protection give you peace of mind that you’re financially protected if the unexpected happens.
Our crews are fully trained and will take care to move all your belongings safely and securely and our expert planning teams work hard to make sure your move with run smoothly. However, we all know accidents and situations can happen that are sometimes outside of our control and yours. That’s why we offer comprehensive Removals and Storage insurance, Late Key and Cancellation/Postponement protection to give you peace of mind that you’re financially protected if the unexpected happens.
If you need a little extra help when moving out of your home, or even a little extra help settling into your new one Bournes are here to help.
We can unpack your kitchen items into cupboards, help hang your clothes in wardrobes or place in drawers, we can even help make the beds ready for your first night in your new home.
If you have a car, motorbike or another vehicle that needs moving we can provide cost effective solutions to include this in your move.
Doing your own packing or just looking for boxes? Choose from our wide range of packing boxes, paper, bubble wrap and tape to help get you started. You can ask us to include these in your quote, collect from one of our depots or order online for home delivery here.
If you don’t have the time, skills or desire to undertake all those extra jobs that come with moving house our Handymen can help.
From dismantling swing sets and taking down light fittings on the move out to hanging pictures and curtains or putting together your new furniture in your new home, they have the skills to make moving out and settling in quick and easy.
Our quotes are free and there is no obligation so why not get in touch with us right away to find out how little it could cost you to enjoy an easy, simple, enjoyable move with Bournes.
Whether you are moving locally or across the country our depots across the South East of the UK mean we can easily cover your move to or from London, Kent, Sussex and Surrey.
Harbour Road, Rye, East Sussex, TN31 7TE
Unit 4, Tunbridge Wells Enterprise Centre, North Farm Industrial Estate, Tunbridge Wells, Kent, TN2 3DR
Whitehall, Horsham Road, Cranleigh, Surrey, GU6 8EH
From these service centres we cover areas throughout the South East including: Ashford, Battle, Bexhill, Bromley, Canterbury, Cranleigh, Folkestone, Guildford, Hastings, Maidstone, Rye, Sevenoaks, Tenterden, Tonbridge, Tunbridge Wells and surrounding areas.
Our online removals calculator gives you a quick guide price by selecting the size of your current home and the distance you are moving to help you plan your removals budget. You can choose from a price including packing or a price for removals only.
The calculator covers the most typical moves we are asked to provide quotes for, but don't worry if your property or distance isn't available or if you have more complicated requirements. If you're looking to move within London, Kent and Sussex just contact us and we'll be happy to provide you a guide price over the phone.
Select the distance between your current home and your new property (miles)
Select your property type?
Your guideline move cost
As every move is different we provide you with a custom quote for removals services. If you're moving in London, Kent or Sussex just fill in the quote form to submit a web enquiry and we’ll get in touch to find out more about your move, alternatively you can call us on 01797 228000.
Depending on the size of your move we may need to arrange a Move Consultation.This allows us to discuss your requirements further, explain how your move could work and to assess the volume of items you’d like to move, the access to your property, any special packing or handling requirements that might be involved. We will send your quote over as soon as possible after our consultation.
Typically, we will visit you at home for the move consultation, but if you don’t have time, need an out of hours appointment or would just prefer us not to visit we can offer a range of other options like a Live Video Survey(available 24/7) using your smartphone, a telephone survey, a written self-survey form or a self-survey app that allows you to take photos of your home and submit them to us for a quote.