Removals and Storage in South East England since 1875.
As a local BAR certified removal company with over 150 years of experience, we know that moving house is about more than just the heavy lifting. That’s why our team aims to take the headache out of moving house by providing a great customer experience from the moment you pick up the phone to the moment your removals team wave goodbye.
"From the first point of contact with Wendy, who was fantastic, our experience with Bournes was nothing sort of perfect. Our Move Manager Jake was on hand to answer any questions and checked in before and during the move. The team we had, led by Matt, was superb and incredibly efficient. All five of the movers were polite, friendly and accommodating, and we couldn't have asked for a better experience.
They took the stress out of the day and ensured we had a smooth move. We wouldn't want to use anyone else"
We went behind the scenes with some of our real customers to help show you!
Whether it's fear of damage, the organisational nightmare, managing unknown dates or simply the trust factor of inviting strangers into your home - we make moving house simple, transparent and stress free.
An in-home or video consultation helps us understand your move, the items you're moving and what's important to you so we can give an accurate quote and plan your move so it runs smoothly.
Call us on 01797 228000 or book online.
We'll send your free, no-obligation quote setting out our charges and your customised move plan.
Our quotes are fixed price so you can understand all charges upfront with no hidden surprises.
Your dedicated move manager will help you plan and prepare for move day.
They will arrange your Move Crew, vehicle and packing materials and be on hand to support before, during and after your move.
Security vetted uniformed, experienced and professional removalists who all undertake regular skills training at our in-house training school.
Family run since 1875 with a reputation built on personal service, quality and outstanding customer feedback.
A range of flexible moving services to provide what’s most important to you, whether that’s low cost, extra help with packing or a schedule that works best for your family.
To help you prepare for move day and guide you through, every step of the way.
Clear, accurate and transparent quote with no hidden surprises with a choice of in home, phone, video or online pre-move survey.
Our experienced removalists can handle all aspects of your move, from packing and loading furniture and personal items to furniture disassembly and transportation.
Choose the services that suit your move or ask us to recommend the ones we think will help you.
Our professional packing services protect your belongings and make moving easier. Whether you need help with delicate items, your entire home, or custom crates for valuables, we take care of everything for you.
Pianos, fine art, antiques, large garden items – safely moved with bespoke equipment and expert care.
Furniture needs dismantling to fit out of the room? No problem - we'll carefully dismantle and pack and reassemble again in your new home.
We have branches across the South East of England so are ideally placed to help with moves to or from London, Kent, Surrey, Sussex, Buckinghamshire, Berkshire, Northamptonshire, Hertfordshire, Bedfordshire and Oxfordshire.
Harbour Road, Rye, East Sussex, TN31 7TE
Tel: 01797 228000
Covering East Sussex and South Kent including Rye, Hastings, Bexhill, Battle, Ashford, Folkestone, Romney Marsh and surrounding areas.
Unit 4, Tunbridge Wells Enterprise Centre, North Farm Industrial Estate, Tunbridge Wells, Kent, TN2 3DR
Tel:01892 528271
Covering Kent including Tunbridge Wells, Tonbridge, Sevenoaks, Maidstone, Paddock Wood, Crowborough and surrounding areas.
9-11 Edison Road, Rabans Lane Industrial Estate, Aylesbury, Buckinghamshire, HP19 8TE
Tel: 01296 482471
Covering Buckinghamshire and nearby counties including Aylesbury, Wendover, Thame, Chesham, Amersham, Tring, Stoke Mandeville, Aston Clinton, Princes Risborough and surrounding areas.
Whitehall, Horsham Road, Cranleigh, Surrey, GU6 8EH
Tel: 01483 273774
Covering Surrey including Cranleigh, Guildford, Godalming, Ewhurst, Haslemere, Dorking and surrounding areas.
Your cost for removals and storage will vary depending on your individual move circumstances including:
The best way to get a fixed quote for your move is to get in touch with us so we can understand more about your personal requirements.
To find out more about how costs are calculated read our guide to Average House Removal Costs.
Yes! Packing services may actually not be as expensive as you think and can be hugely valuable in saving you time and stress when you move house.
Our removals crews’ complete specialist packing training and are experienced inwrapping and packing your items to protect them for the specific risks of moving house. We can pack everything for you or just some of your belongings(like your fragile items) if you prefer to do some of your packing yourselves. If we’re providing a packing service we’ll bring all the boxes along on the day and you can just leave everything where it is. If you’re doing any of your own packing we can include advance delivery of boxes for you in our quote.
For all UK moves we will bring along wardrobe cartons on moving day to pack any hanging clothes and stop them getting creased, so you can just leave those in the wardrobe until we arrive.
Find out more about our packing options for your removal.
When we’ve discussed your individual requirements we will suggest our recommended move plan to provide the most cost-effective method of helping you move that covers all your moving goals. Typically, this includes:
Fill in the quote form and we’ll get in touch to find out more about your move, alternatively you can call us on 01797 228000.
Organisations like the BAR (British Association of Removers) pre-vet moving companies for you, and only let those who meet their standards become a member and display the badge.
This helps you determine whether a removals firm is professional and reputable and reduces the risk of choosing a ‘rogue trader’, putting your money and your worldly possessions at risk.
After all, these days with a little money and an internet marketing expert it’s not difficult to have a smart-looking website that is very convincing! If you want to be sure you’ve chosen a reputable Removal Company, look for the badge.
Find out more about our removal company accreditations or read more about why being a BAR member is important.
Yes, and it’s often a really good idea to have your chosen removal company selected and all the details agreed in advance so that all you need to do when you get a move date is confirm it. This saves you a lot of time and makes sure that your preferred mover is available(particularly in peak periods like summer and school holidays).
At Bournes we can even book your provisional move date in for you early and if you take our Cancelation/Postponement waiver option you can re-arrange this up to 24 hours before hand with no additional charge.
We’ve got a range of removals vehicles. We use our small 3.5 ton packing vans for pre-packing or for houses with tight access. We also have our standard 7.5 ton lorries which we find suits most average 3-bedroom house moves and have larger vehicles right up to 18 ton lorries which can also tow a trailer to double the capacity for efficient transport for even the largest moves.
Our varied fleet means we can handle any size move and any access challenges you may be concerned about. As a local removals company with branches across the South East we have expert knowledge of local areas to help recommend the most appropriate vehicle for your move.
Our vehicles are also custom designed for Removals and Storage and carry equipment like electronic tail lifts and ramps for efficient loading, timber tie rails to secure large furniture items for transport and air ride suspension to reduce movement and protect our precious load. When it comes to moves requiring storage our side loading doors allow us to load straight into a wooden container at your home meaning we don’t have to handle your items again when they are returned to our warehouse, reducing the risk of damage and our costs.
Yes, we can. Bournes are able to provide a full dismantling and re-assembling service. This saves you time and stress at both ends of your move.
The simple answer is as far in advance as possible to ensure you get your preferred moving date. We advise booking at least 4-6 weeks in advance to avoid disappointment, especially in peak months such as June, July, August, and September.
We understand that fragile and valuable items require special care and attention. Our process is designed to ensure their safety from start to finish.
Pre-Move Survey and Planning: During your pre-move survey, our experienced surveyor will identify any fragile or high-value items. Based on their assessment, we will recommend the best method of handling and packing to ensure their protection.
Specialised Handling Methods: Our team is trained to use a range of specialised techniques and equipment for delicate items. This may include:
Custom Crating: For particularly fragile or valuable items, we can build a bespoke crate for maximum protection during transit.
Special Care Wrapping: We use high-quality, professional packing materials (export standard) and techniques to wrap delicate items, ensuring they are secure and stable.
Specialist Equipment: For heavy or bulky items like pianos or large sculptures, we use specialised handling equipment such as piano shoes, skates, and even outside elevators to move them safely and efficiently.
Comprehensive Insurance: We also provide comprehensive insurance that covers the appropriate value and risk for all your belongings. Our goal is to give you complete peace of mind, knowing that your most treasured items are in safe and professional hands.
As well as our standard removals, packing and storage services we offer a range of additional services that help make your move easier.
Our crews are fully trained and will take care to move all your belongings safely and securely and our expert planning teams work hard to make sure your move with run smoothly. However, we all know accidents and situations can happen that are sometimes outside of our control and yours. That’s why we offer comprehensive Removals and Storage insurance, Late Key and Cancellation/ Postponement protection to give you peace of mind that you’re financially protected if the unexpected happens.
Doing your own packing or just looking for boxes? Choose from our wide range of packing boxes, paper, bubble wrap and tape to help get you started. You can ask us to include these in your quote for advance delivery, collect from our local depot (please call in advance to arrange) or order online for home delivery here.
Furniture needs dismantling to fit out of the room? No problem - we'll carefully dismantle and pack and reassemble again in your new home
Plus...if you don’t have the time, skills or desire to undertake all those extra jobs that come with moving house our Handymen can help.
From dismantling swing sets and taking down light fittings on the move out to hanging pictures and curtains or putting together your new furniture in your new home, they have the skills to make moving out and settling in quick and easy.
Housemaid Unpacking Service
If you need a little extra help when moving out of your home, or even a little extra help settling into your new one Bournes are here to help.
We can unpack your kitchen items into cupboards, help hang your clothes in wardrobes or place in drawers, we can even help make the beds ready for your first night in your new home.
We've partnered with Please Connect Me to provide a FREE concierge service to help you set up utilities and services, acting as a 'one-stop shop' turning multiple phone calls into one.
To take advantage of this fantastic free service, or just to get some more information from the team click here to apply online.
"The team at Bournes made our move as easy and smooth as it could possibly be. Regular communication from the office and then the removals guys exceeded our expectations in every way. They arrived on time and packed all our things extremely securely; stored them for a couple of months and then delivered them back with extreme efficiency. Nothing was damaged and not a scratch or mark on any of the walls of our new home, despite many, many boxes and lots of heavy furniture! We have no hesitation in recommending Bournes to anyone moving home and/or requiring storage."
Gill Shutts
via. Trustpilot
"Excellent service from start to finish. Really friendly helpful guys who went above and beyond to make our move as stress free and fun as possible. Can’t recommend highly enough."
Sylvia Baldock
via. Trustpilot
"We have just used Bournes to move house and what a great decision it was. From the quote through to the move all communications were great, perfectly clear and helpful. Nothing was to much. On the day the team were superb, made our lives so much easier and less stressful. They turned up bang on time (8am) and had a three bed house, garage and sheds cleared in less that 3 hours, leaving us plenty of time to clean etc for the new owners. At the new property the team swiftly unpacked all into the correct rooms and to exactly how we asked then to do it. We could not recommend Bournes highly enough and we will most certainly use again should we need to. To Julia, Scott, Chris & The team ...... 5* Brilliant. Thank you"
Richard Wright
via. Trustpilot
"From start to finish Bournes we're amazing. Tom, who came to provide the quote was so professional. He even used his tablet to google the property and get an idea of the area for parking and access. On the day Matthew and Tony arrived on time and cracked on immediately despite the hot weather. They never once moaned about the heat. We were moving from East Sussex to Lincolnshire so it was a two day move. The following day the guys once again arrived on time and got stuck in. They were so cheerful throughout the whole time and couldn't do enough for us always making sure we were happy with how things were going. We really can't thank them enough. The office called on day 1 and 2 to make sure everything was OK and that we had no problems. This firm really does care for it's clients and we can't speak highly enough of them. For anyone looking for a removals firm we would say save time and stress getting quotes. Just engage Bournes."
Mark
via. Trustpilot