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Since 1875 Bournes has been making Moving and Relocation special, personal and easy. Today’s generation of Bournes brings professional expertise, innovative systems and a renowned personal touch to UK and worldwide solutions.
A MESSAGE FROM
Our company is known for the way it looks after customers. I am proud of the feedback we receive from satisfied clients and their assignees for our expertise and the fact that nothing is ever too much trouble. .
High service values are in our blood. Bournes’ customer-focused culture has been established over many decades and continues today. Our consistent success is founded in a large knowledgeable team that includes experienced Consultants and Account Managers.
Few of our competitors can claim such expert, long serving and committed staff who enable Bournes to deliver an excellent relocation experience anywhere in the world.
Today Bournes combines modern technology and online systems with traditional service concepts that we still believe in, service with a smile. I am pleased to say that Bournes people enjoy their work and their biggest reward is our satisfied customers. Our staff have at their disposal leading move management systems, flexible, extensive physical resources and a vast range of relocation services that mean we can meet the individual needs of our customers every time.
As part of one of the world’s leading global relocation networks Bournes works in partnership with hundreds of global relocation and move experts with local knowledge of their market providing consistent door-to-door service.
Choose Bournes for your home, international or office move or relocation requirements and you will be delighted with our ability to interpret your needs, our service and our performance.
Wesley Bourne,
Director
5TH GENERATION OWNER AND MANAGING DIRECTOR
As a 5th Generation owner and member of the Bourne family Wesley has been involved in the business and its development from an early age, starting his Bournes career as a porter and then driver before being sponsored by Bournes to go to university. Having obtained his degree in Business Wesley gained International Industry experience undertaking internships at network Head Offices and local branches in both the USA and Europe. Returning to a full time position at Bournes in 2002 Wesley developed his core Management and Business skills with several positions within the office, from coordination, operations, sales and pricing to General Manager. These experiences gave Wesley excellent exposure to assume the role of Managing Director from his father Eric, in 2014. Wesley is passionate about leading his family company into the ‘next generation’ and driving exciting, sustainable growth for the future.
Wesley was elected to the Board of Directors of Harmony Relocation Network in 2008 and continues to play a key role in its expansion and development Worldwide. Wesley also sits on the Council of the BAR overseas group. When Wesley is not working, he can be found coaching his local U8’s football team or spending valuable time with his wife and three children.
As a 5th Generation owner and member of the Bourne family Leon started work for Bournes at an early age. His first official role as porter and then driver helped him to learn the ropes and gather an extremely in depth working knowledge of the company and its customers from the front line. He joined the company full time in 2004 after completing his degree in Business and Transport and developed his working knowledge of the business, his management skills and experience in various roles throughout the company’s office based teams. Today Leon is responsible for leading our Private Client Sales teams to develop strategy and deliver growth in the UK and global marketplace.
Leon is a father of 3 and enjoys spending time with his wife and young family.
Having worked in the company part time since 1998 Tom joined Bournes full time straight from College in 2000. Gaining his class 2 licence at 19 and then his class 1 on turning 21 for the early part of his career Tom travelled all over Europe as a Driver and crew member serving our customers and learning the ins and outs of Bournes operations. In 2007 Tom moved into a warehouse and then office based role gaining experience across each department and playing a key role in the expansion of our Business Moving division in developing our Logistics and Warehousing services before taking his current role in the operations team.
Outside of work Tom loves keeping active. He plays squash and cycles as much as he can and enjoys country pursuits and conservation most weekends.
Jeremy Chandar joined Bournes in 2012 and has driven the strategic growth of our Relocation Solutions division. He has worked in the relocation industry since 1992 and is a positive, dedicated professional with extensive experience of all aspects of relocation.
Jeremy is a true believer in giving back to the Global Mobility industry and is passionate about sharing his wealth of knowledge and experience and is motivated by helping someone else achieve their goals. Jeremy’s experience and thorough understanding of the Global Mobility environment means that he can effectively manage challenges in supporting your programme, offer practical solutions to immediate problems and assist clients in cost savings and enhancements. Jeremy’s customer focus and commitment to quality ensure an excellent customer experience.
Jeremy is a Fellow of the Institute of Sales and Marketing Management, a graduate member of the BAR with a National and International Certificate in Removals Management and is bi-lingual French/English having lived in France and the UK. Outside of work Jeremy dedicates time to his religious activities as well as enjoying travel, fine wine, photography and spending time with his wife of 23 years and his two children and their pets, two tortoises.
Originally from Zimbabwe, Marilyn is an experienced Key Account Manager and holds the FIDI Master in International Moving certification. She joined the industry in 2007 and has personal experience of relocation, having herself moved from Zimbabwe to the UK. Marilyn is known for her expertise in proactively guiding customers through the moving process and has successfully done this both in Zimbabwe and in the UK. Marilyn has been serving key global accounts at Bournes since 2010 and prides herself on providing the highest standards of customer service and offering tailored solutions to her clients.
Outside of work Marilyn enjoys spending time with family and is the green fingered member of the management team, she loves gardening and often takes on a challenging floristry project, including recently doing the flowers for her own wedding!
Hayley joined Bournes in 2012. She is committed to ensuring that Bournes is a leader in best practice in the areas of safety, quality and environmental performance and champions these priorities at all levels of the business. Her focus in training on not only practical skills but also the awareness of personal customer service means that all employees that go through the Bournes Academy grow throughout their careers to become highly skilled professionals that embody Bournes core values.
Hayley is a huge supporter of good causes, often organising events like ‘the big pink’ at Bournes and recently set herself a huge personal challenge of the gruelling 65 mile ‘Ride the Night’ charity bike ride in aid of Breast Cancer care, which she proudly completed in just 6 hours raising over £850 pounds for the charity.
Martin joined Bournes as a porter in 1998 before leaving for University to study Accounting and Finance. Following a short stint gaining experience in the banking industry Martin returned to Bournes full time in 2005 and soon joined the finance team. Today, as Finance and IT Director and member of the Board of Directors Martin not only plays a key role in ensuring the smooth operation and long term growth of Bournes but is also a passionate advocate of continuous improvement in the area of efficiency throughout the company.
Martin is a father to Tod, Piper and Bay and when he’s not spending time with the family can be found on the golf course attempting continuous improvement in his sporting skills too!
Kirsty joined Bournes in 2006 and has since worked closely with the management team to build a pro-active marketing function. Kirsty’s degree in Business provided a great base knowledge across a range of areas and in 2010 she completed her professional qualifications with the Chartered Institute of Marketing.
Kirsty is a huge believer in the value of an excellent end-to-end customer experience and is passionate about building customer advocacy by making it easy and enjoyable to do business with Bournes.
In her personal life when she’s not renovating her house Kirsty enjoys running and recently raised over £400 for Kent, Surrey and Sussex Air Ambulance alongside her partner running in the Brighton Marathon 10k event.
Marianne joined Bournes Relocation Solutions division early in 2016. She is a seasoned Relocation Management professional bringing a wealth of experience in managing international teams to deliver programmes for multinational clients, their customers and their assignees globally. Marianne has first-hand experience of working directly with assignees and our clients benefit not only from her expert knowledge in managing ever changing individual requirements but also her unique appreciation and empathy for the challenges assignees face, driving her dedication to support the assignee with a smooth and stress free relocation.
When not working, Marianne enjoys indulging her passion for food, cooking, music and loves spending time with her family and friends. She enjoys keeping fit by swimming, walking, Pilates and likes to take part in charitable challenges, recently completing the Thames Pathway Mighty Hike for Macmillan.
Caroline is a highly qualified and accomplished HR professional with extensive generalist experience gained within rapidly changing business environments. Caroline has a proven track record in managing and developing HR functions which deliver business results and maximise performance.
Having joined Bournes in 2015 Caroline is been passionate about its culture, working hard to make sure that the commitment and genuine care for employees of the Directors is embedded throughout the company at all levels to ensure we continuously strive to make Bournes a great place to work.
Outside of work Caroline enjoys spending time with her Husband and children, renovating their home (which of course Bournes moved them into last year!) and whenever she has time loves to bake or get outside mountain biking or walking.
We’re always looking for talented people who know the value of a great customer experience, who can see that behind every relocation that there is a person, a family and a story. The number one quality we look for in new team members is a customer focus. If you’ve got that unique understanding of how valuable a good customer experience is, then at Bournes there are plenty of opportunities to learn and grow, to develop your skills and natural talents and to reach your potential. Visit our careers page to find our more and apply for current vacancies. Read more
Our company is known for the way it looks after customers. This reputation is built on over 140 years of trust and the passionate team of people that have always believed in Bournes commitment to deliver excellent customer experiences.
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