Removal Company Reviews

We help over 2250 families relocate every year. Here are what some of them had to say about us.
You can also read reviews about us on independent sites like TrustPilotWhich? Trusted Trader , The BAR's referenceline and Facebook Reviews.

  • Top job

    "First-class service all round from an ace removal team - Darren, Peter, Dean, Lee and Frank - for a BIG move (three large lorries), and worth every penny. Highly recommended. 
    Don’t settle for anything less!"

    GaryHix - TrustedTrader Review

  • Stellar service and friendly team

    "I used Bournes to move my personal effects from Delhi to London and to remove stored items from storage in London. Thanks to Bournes, what would otherwise have been a logistical nightmare was really stress-free. This was largely due to the super friendly and super knowledgeable team at Bournes. I could not recommend them enough."

    Henriette Jensen - TrustedTrader Review

  • Very professional team

    "Getting my house sold and the legal work completed was one long nightmare so I was dreading the actual move day - I need not have worried as my experience of working with Bourne's was excellent from start to finish. They communicate well, giving you peace of mind that your possessions are in good hands. The team on the day worked very hard in very warm temperatures and I could not have asked for more. Thank you!"

    ZeraAx - TrustedTrader Review

  • Commendable Service from Bournes

    "Bournes handled the destination end of our move from India to UK. Excellent communication at each step of the way, very friendly, everything to schedule and a great unpacking & assembly team who worked exceptionally hard on delivery day."

    Mark Martyn-Fisher - TrustedTrader Review


Customer feedback for Removals services in Maidstone

I just wanted to say a huge thanks and how impressed we were with everyone involved in helping us move. From quote, to planning, to packing and to the actual move itself, everyone at Bournes has been brilliant and we couldn’t be happier that we chose you. Dave, Steve, Mick, Sam and the ¬¬rest of the guys on the day did an absolutely amazing job and really took every single bit of stress away from my wife and I! Please pass on our appreciation once again to all involved. I would 100% recommend you to anyone.


Customer feedback for International Removals services from London to Sydney, Australia

A superb service which gave us confidence from the outset. Arunee was a delight to work with over the phone and made the whole experience - daunting as newcomers - a delight. It would be worth moving again just to have her working with is again!!


Customer feedback for Removals and Storage in Rye, East Sussex

We have found all personnel that we dealt with at Bournes to be efficient, polite and knowledgeable. I'd also like to add that the teams that actually do the physical moving, loading, packing are exceptional, in their abilities and also their understanding, that it may be every day for them but for their clients it's anything but every day!


Customer feedback for Removals services in East Sussex

Very nice, competent staff, a pleasure to have in the house and made the seemingly impossible jig saw of moving large pieces of furniture into and around the house. We have moved house 25 times and IF we ever move again we will call Bournes first, to be sure.


Customer feedback for Removals services in Tunbridge Wells

The team was exceptionally professional and friendly. They talked me through everything, packaged up difficult items and made me feel like nothing was too much trouble. I would definitely recommend them.          


Customer feedback for local Removals in London

From the sales process (Robert) to the move coordination (Jake) to the fantastic move team (Dave, Gary, Sam , Paul and 'Super Mario'), everyone helped to make my house move go as smooth as possible. It's daunting to have to move house in general,but it's even harder to move by yourself without any friends or family that live nearby to help. Thankfully I had the most wonderful move team who made me feel like I did have friends and family to help. They were so amiable and fun, and they made this particular life challenge even somewhat enjoyable! It was a real pleasure and I wholeheartedly send my gratitude to the whole team. 


Customer feedback for International Removals from Dubai to the UK

My family had to leave a country within a couple of weeks. Bournes and their local partner in Dubai made the whole process stress free. Both companies were extremely efficient, personable and helpful from beginning to end, from initial consultation and inventory to packing and delivery.


Customer feedback for International Shipping from UK to Sydney

Both end removalists/ delivery guys were fabulous friendly and really polite and positive. Service was swift and I was always informed by the offices in the UK and Australia as well. 


Customer feedback for Removals from Sutton to Sidlow

The guys who carried out the move were to be fair exceptional. They say house moving is one of the most stressful things you can do! We can honestly say the day was pretty much stress free. From the moment they arrived til the time they left it was a pleasure to deal with them. Thank you.  


Customer feedback for International Removals from London to USA

Excellent sales service and support especially from Robert our Move Consultant.  He was always available to answer questions and queries and provide support during a very stressful process.  


Contact us to get a customised quote for your move and find out how the process could work for you.