We know you have a choice of household moving companies, and if we've not convinced you yet here are some great reasons to choose Bournes as your removals company.
We've received great reviews for removals and storage services
At the end of every move we ask our customers to provide feedback on our services, and if overall they would recommend us. We're proud to say that in the last 12 months 99% of our customers have given us a positive rating.
We are an experienced, knowledgable removal company providing a personal service.
Bournes has been helping people move since 1875. With an average length of service of 9.5 years Bournes has a great team of experts ready to help with all aspects of your move and to make sure everything that's important to you happens just the way you want it to.
From Move Consultants that take the time to listen to your individual needs so they can tailor the best solutions for your move, to your personal move manager who will guide you through the whole process.
Our removals crews and staff are Security vetted, uniformed and professionally trained.
All removals crews and office staff handling sensitive information are security vetted to check for any criminal record through the government Disclosure and Barring Service (DBS - previously known as CRB checks) for your peace of mind. Your move day crew will be uniformed, arrive in a liveried vehicle and carry Bournes Identification.
As well as comprehensive in house professional removals training at the Bournes Academy our staff also regularly participate in external professional training including the FIDI Academy, the British Association of Removers. the CIPD, Worldwide ERC and more.
Each and every member of the team takes personal responsibility in providing you with a great service. Find out more about what we mean when we say 'with Bournes, it's personal'.
Our removals services are pre-vetted by professional bodies.
We are members of several professional associations and are independently audited and certified to the top national and international moving industry standards.
Find out more about our removal company accreditations.
We offer comprehensive removals insurance cover
Moving is one of the most stressful activities you can undertake, and due to the nature of the removals industry, there is always a risk something can go wrong. We understand that how we handle a situation when something gets damaged is so important to help reduce the impact and the stress on you during your move.
Our removals insurance provides protection over and above that provided by many removal companies under the limited liability cover of the BAR terms and conditions. If you select our insurance we provide you full cover for the value of your belongings whilst they are in our care and our dedicated customer service manager will help you reach a swift and satisfactory resolution in the event that something does go wrong.
We provide a range of additional services to support your house move
As well as providing packing and removals services Bournes provide a range of additional services and offers to support you with your house move. From services to help out on move day to related activities you might need as part of your overall relocation.
- Short and long term storage ~ perfect for if your new home isn't ready for you to move in yet
- Buy packing boxes
- Handman Services
- Housemaid Services
- Vehicle transport
- Relocation Support Services (including home search and school finding)
You can offset the carbon emissions generated by your move
We know that the services we provide have an impact on the environment. We are working on reducing our carbon emissions through a range of sustainability initiatives, but in the meantime, we offer you the option to offset the emissions generated by your move to help make a real change today. The offset fee is based on your move type (£40 for a UK move, £120 for an overseas move) and has been calculated using a smart algorithm built on the data from thousands of moves. If you’d like to offset your carbon emissions and help us protect the environment, please just let us know.