We know you have a choice of household moving companies so here's why we think we might be the right choice for you:
Outstanding customer feedback
At the end of every move we ask our customers to provide feedback on our services, and if overall they would recommend our international removals services and we publish the results on our own website. Our customers also often provide independent reviews via other websites too. Read some our Removals reviews
Experience, knowledge and personal service
With an average length of service of 9.5 years Bournes has a great team of experts ready to help with all aspects of your move and to make sure everything that's important to you happens just the way you want it to.
From Move Consultants to tailor the best solutions for your individual needs and Move Coordinators to guide you through the process to packers and drivers specially trained in the requirements of removals and storage and dedicated quality and claims assistants.
All removals crews are uniformed and security vetted against criminal records through the government Disclosure and Barring Service (DBS - previously known as CRB checks) for your peace of mind.
Each and every member of the team takes personal responsibility in providing you with a great service. Find out more about what we mean when we say 'with Bournes, it's personal'.
As well as comprehensive in house training at the Bournes Academy our staff also regularly participate in external professional training including the FIDI Academy, the British Association of Removers. the CIPD, Worldwide ERC and more.
Independently quality assured
Our reputation is built on quality, but don't just take our word for it.
We are members of several professional associations and are independently audited and certified to the top international moving industry standards.
Comprehensive insurance cover and decidated quality & claims manager
Moving is one of the most stressful activites you can undertake, and due to the nature of the transport industry it would be a lie to say things never go wrong. We understand how we handle a situation when things do go wrong is so important to help reduce the impact and the stress on you during your move.
Our removals insurance provides protection over and above that provided by many removal companies under the limited liability cover of the BAR terms and conditions to provide you full cover for the value of your belongings whilst they are in our care and our dedicated quality and claims manager is responsible for helping you reach a swift and satisfactory resolution in the event that something does go wrong.
A range of additional services to support your house move
As well as providing packing and removals services Bournes provide a range of additional services and offers to support you with your house move from services to help out on move day to related activities you might need as part of your overall relocation.
- Short and long term storage ~ perfect for if your new home isn't ready for you to move in yet
- Buy packing boxes
- Handman Services
- Housemaid Services
- Vehicle transport
- Relocation Support Services (including home search and school finding)