International Moves

I found the service exceptional. When we had a slight challenge (nothing to do with Bournes) Leon took ownership and kept us fully informed as the matter was resolved addressing out of normal hours to accommodate the time difference. Brilliant service from start to finish will definitely use again.

I honestly cannot believe (having SEEN the boxes of my expat friends in tatters and torn) that our boxes were so pristine upon arrival. The delivery guys on this end could not have been better. They were A#1 super, as was everyone I've dealt with during this process. It isn't often that one is SO positively surprised by customer service these days, but this is one of those occasions.

We were very impressed by the professionalism and politeness of all your team, both for packing and unloading. In particular the driver Julian was very proficient at manoeuvring your truck into two very tight parking spaces which contributed to the ease of both loading and unloading. The final walk road and assisting in moving furniture within the rooms was a very good touch.

From the point when I first approached Bournes through all the changing circumstances in my personal situation affecting dates and my decision making, Bournes were very patient and helpful. Chess [Harmony Relocation Network member], the people at the Australian end of the process were very good as well.