Bournes shortlisted for BAR Overseas Mover of the Year Award 2017

Posted by By Bournes International Moves - March 23, 2017

We are delighted to announce that Bournes International Moves has been shortlisted as one of the UK's best International Removals Companies as a finalist in the 2017 BAR Overseas Mover of the Year Awards.

trophy-153395_960_720.pngThe BAR is the largest established & most recognised Trade Association for the removals industry in the UK with over 500 of the leading professional removals companies in membership. Members must meet strict standards and adhere to a Trading Standards institute approved Code of Practice.

The BAR’s Overseas Group is a dedicated group of companies within the British Association of Removers that specialize in all aspects of overseas removals.

The BAR Overseas Mover of the Year is an Overseas Group Council award that is open to any International Removals Company that is a member of it's Overseas Group. The aim of the award is to encourage and celebrate high standards within the international removals industry, and to reward those companies who really lead by example and excel in customer service.

This year, the competition will focus completely on the "Customer Experience" - from a customer making the decision to move, right through to the post move follow up/customer feedback.

The competition first launched in 2015, and Bournes succeeded in being named the winner of the first ever Overseas Mover of the Year Award.

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Find out more about how Bournes works as a member of the BAR and our other accreditations.

Overseas Mover of the Year Award Criteria

Entries for this year's competition will be judged according to the following criteria:

  • Customer feedback and satisfaction
  • Website - customer experience
  • Online contact
  • Quotation form - content, layout, information, clarity
  • Knowledge, professionalism and helpfulness of staff
  • Commitment to quality and high standards

After passing the initial judging stages, Bournes will now be assessed against the other finalists based on the customer feedback provided.

Once all the assessments are complete, the winner will be decided and announced at a Gala Dinner during the BAR Annual Conference on 20th May 2017.

A big thank you to all of the customers who provided us with such lovely feedback to help us reach the finalist stage. We wish all of the other finalists good luck and look forward to hearing the winner announced in May!

 

 

 

 

 

 

Topics: Accreditations, Awards

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