Finding international removals reviews can be tricky and one of the most frequent questions we see online via twitter, facebook and in discussion forums is 'can anyone recommend a good removals / shipping company',
This is always well answered by the audience based on their own experience of the mover they used or the ones they asked to quote, but sometimes those companies might not cover the area you are in, might be unavailable or might not represent all the companies that they could choose from. So where do you look next?
Reviews on the company's own website
Most removal companies have a plethora of lovely reviews on their site (like we do! check out Bournes International Removals reviews) but do you trust that they are unbiased and real? Look out for use of professional, independent review collectors like TrustPilot who ensure reviews are verified.
Independent Review websites for International Removal Companies
The British Association of Removers Directory
The British Association of Removers (the UK's leading professional association for moving companies) includes reviews in it's online directory of members, allowing you to quickly view the ratings as determined by Referenceline (Trading standards approved feedback scheme provider). You can even click on the ratings to read some recent independent reviews to give you a better understanding of what you can expect from your mover, direct from the customers mouth.
CAUTION: Not all BAR members are part of the overseas group (which you should make sure they are for international shipping) so when you check the member page look out for both the BAR badge AND the BAR Overseas badge too (the little blue ribbon underneath that says 'overseas remover'.
We'd definitely recommend the site if you're looking for a removal company in your area, here is our member listing to show you the kind of information the site provides. Bournes International Removals Reviews
TrustPilot is a website where anyone can leave a review about any company for free. You can search for a company name on TrustPilot to see previous reviews and find out their average 'Trust Score' based on their overall feedback.
Which? Trusted Traders
If your potential international removal company is a Which? Trusted trader then their member profile on the Which? website will usually show a selection of previous customer reviews and an average score. Visit Bournes Which? Trusted Trader profile to see what this is like.
As well as being a great site for keeping up with your friends Facebook Business Pages also provide customers and opportunity to leave a review. Users must have their own facebook account to leave a review giving you confidence that they are written by real people. Companies also have the right of reply, so this is also a great way to see how they respond to any issues that might crop up.
Other than reviews, what else should I look for when choosing an international removal company?
Moving overseas can be complicated, but with the right people to help it doesn't need to be stressful. We've written a guide explaining everything you need to know about international removal companies to help you understand what to look for in choosing your mover to make sure your move runs smoothly. You can download a full copy of the guide below.