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Bournes celebrate 7 Years as a Which? Trusted Trader Removal Company

Posted by By Bournes Moves - November 24, 2021

Bournes Home Moves was first endorsed by Which? Trusted Traders on the 24th November 2014 meaning we are now celebrating 7 years of endorsement. 

Which Trusted Trader Removals

What does being a Which? Trusted Trader mean to us?

The Which? Trusted Traders badge is a sign of reputation and trust.

There are hundreds of companies out there claiming to provide quality moving services, and it's fairly easy to create a good looking website and get found by potential customers. But how do customers know which removal company to trust with their most precious belongings?

We chose the Which? Trusted traders scheme as it is the UK's most recognised brand when it comes to independent testing, reviews and expert advice - helping our customers to identify at a glance that we are a reputable company that they can trust. 

Certifications that require independent verification like the Which? Trusted Traders scheme give customers peace of mind that the removal company they are trusting has been pre-vetted by expert consumer organisations that know what to look out for. 

The ethos of the Which? Trusted Trader scheme aligns perfectly with our company values and proudly displaying the badge shows our commitment to putting our customers interests at the heart of what we do, operating fairly and transparently, and providing high quality, personal service. 

What standards do Bournes need to meet for an endorsement? 

To get a Which? Trusted Trader endorsement includes:

  • Financial Credit Check
  • Customer satisfaction evaluation
  • Examination of business procedures to ensure they have consumer interests in mind
  • Face to face interview and assessment

And if things go wrong Which? Trusted Traders provide independent complaints resolution to ensure fair and impartial solutions for any issues. 

The whole team at Bournes is incredibly proud to have achieved continuous endorsement since we first joined the scheme in 2014 and to have received some glowing reviews on the Bournes Moves Which? Trusted Traders profile page for the services we have provided.

Which reviews strip

 

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